Our service department rarely gets questions covered in our instruction manual.
Our customers rarely have trouble assembling or hooking up our product.
Non-defective returns are not a problem for us.
Our customers rarely damage our product when setting it up.
Our instruction manuals are carefully designed to encourage people to read them.
Idea Wurks
EXPERIENCE
We take pride in our ability to simplify complex concepts and generate easily understood instructions, guidelines, troubleshooting steps and assembly guides for all levels of readers.
Experienced in all aspects of product development, from concept to production. Over 20 years engineering and developing toys, outdoor products and electronics.
We have made many trips to Asia and Mexico working on outsourced projects that involve instruction booklets, labels, packaging artwork and product artwork.
Experienced in creating unique labels, decorations and paper products using hot stamping, pad printing, spray masking and thermochromic ink.
Experienced in working with certification labs including UL, ETL and CSA.
Good documentation
will save you
money
The market value of your product is all about perception. When your customers appreciate all the features, your product value increases.
Satisfied customers give great product
reviews and word-of-mouth marketing
Good assembly instructions results in fewer returns
Satisfied customers purchase more accessories and related items.
Better service manuals results in a more efficient service and repair operation
Well written procedures help new employees get up to speed faster
A well designed user manual will reduce calls to your service department